Crossfire Welder’s Shipping Policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1-2 business days, unless otherwise advised. Orders placed on weekends or holidays will be processed the next available business day.  

If there are any known delays, the customer will be advised via email. If an order contains a product that is back ordered, Crossfire Welders will advise the customer and hold the shipment until complete.

Shipping rates and delivery estimates

• Free Standard Shipping
  
• Spend over $150 before taxes and receive FREE standard shipping within Canada.*Exceptions apply based on distance and weight of item, and all machines. Our team will notify you via email if additional charges apply*
• Crossfire Welders reserves the right to choose the shipping method for standard shipping. 

• Exceptions: Free shipping offer does not apply to machines of any kind, over-sized, products weighting over 35lbs, or filler metals. Please contact us if you have questions.
  

Shipment Area	Estimated delivery time
ONT, QC	1-2 business days
MAN, SASK, NB, PEI, NS	2-4 business days
AB, BC, NL	5-7 business days

 

*Shipment times are only an estimate, depending on the carrier selected by the customer at checkout, delivery times may be different then listed.

In-Store Pickup

You can skip the shipping fees with free local pickup at 325 Healey Rd, Bolton, ON, L7E5C1. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 - 2 business days. We will send you an email when your order is ready along with instructions.

Our in-store pickup hours are from 8am – 5pm weekdays. Please have your order confirmation email with you when you come.

Shipment to P.O. boxes addresses

Shipments to PO boxes are accepted, please provide any additional information at checkout that may support the selected courier.

Shipment confirmation and order tracking

A confirmation email will be sent once the order has been processed by Crossfire Welders. This will only occur during business hours Monday to Friday.

Customs, duties, and taxes

Crossfire Welders is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

In the event that your order arrives damaged in any way, please email us as soon as possible at crossfire@mapcanadaltd.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

Returns Policy

We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

 

If you have any further questions, please don't hesitate to contact us at crossfire@mapcanadaltd.com.